Yes Response

Yes Response would like to wish a Happy Easter to all our clients, business partners, suppliers and advisers.

We will be closed for Easter on Good Friday and Easter Monday.

The Royal Mail has dubbed today as “Takeback Tuesday”, as people go back to work and take their unwanted packages into a Post Office for return to the retailer. Returns were expected today to be double the December average making it the busiest online returns day of the year!

At Yes Response we offer you a slick fulfilment operation, one that is of uppermost importance in every growing retail online business.  With a deluge of online purchases and gifts being returned on a daily basis, we realise how important it is to deliver a cost effective and efficient service which includes a dedicated returns service too.  You may only need some elements of our expertise or the whole integrated order receipt, processing and fulfilment service.

Contact Yes Response now to see how we can deal with your fulfilment needs in a timely and cost effective way! Yes Response’s fulfilment service includes a telemarketing team, mail order and e-fulfilment, response handling, POS storage and distribution, lettershop and kit collation, customer satisfaction programmes, proof of purchase redemptions, product sampling, database management and customer complaints management.

Yes Response wish all of our clients, partners and suppliers a Happy Christmas and a Prosperous New Year. One of our New Year’s resolutions is to ensure we share our news stories on client projects undertaken on  a more regular basis through social media.

The last 6 months for Yes Response has been the busiest in our trading history. We have mailed out more mailings than ever before, undertaken more outbound calls than ever before, handled more inbound customer care and order processing calls than ever before,  uploaded more USBS than ever before and collated and mailed out more POS and promotional kits than ever before for existing and new clients!!  We are all looking forward to a well deserved Christmas break.

Yes Response have collated 3,000 promotional bags containing a hat (one of 3 sizes) and 3 pieces of sales literature into a branded tote bag.  We will be delivering all the promotional items to the clients stand, we are providing on site storage for the duration of the exhibition and then collecting all left over stocks from the stand.

At Yes Response we promise to remove the headaches from these important and time sensitive events, invariably with last minute additions! Yes Response have a dedicated driver ensuring all material is delivered and collected on time, removing the fear of material being delayed and unfortunately sometimes, lost in a courier network.