Literature and product fulfilment

Literature and product fulfilment

Literature fulfilment isn’t just about handling brochure requests. We understand the value of directing potential customers to your outlets and stockists to ensure your leads are not lost forever. Our fulfilment service comprises:

  • Multi-channel enquiries via telephone, fax, e-mail or post
  • Data capture comprising prospect’s full details, items requested and source of the enquiry
  • Same-day despatch of literature and/or product samples with a covering letter
  • Full reporting and sales lead notification

At Yes Response we ensure that prospect requests are handled in a personal manner – your prospects won’t be dealing with pre-recorded messages and automated emails, but real people who will listen to and understand their requirements. This avoids sending prospects irrelevant materials thus increasing their potential to purchase.

Recent projects have included:

  • Collated 650 promotional items and despatched to 495 worldwide addresses for a pharmaceutical brand