Monthly Archives: May 2015
Yes Response are pleased to be exhibiting at Let’s Do Business on the 25th June at Uttoxeter Racecourse. This exclusive Networking event attracts hundreds of delegates from a broad range of business sectors. Members from all Chambers across Staffordshire come together at this event to network, make new connections, attend business growth seminars and ultimately do business! With over 700 delegates at the 2014 event, this event is not to be missed.
Visit our stand to discuss how Yes Response can help your business with all aspects of customer communications and fulfillment solutions. We offer a full range of services including mail order and e-fulfilment, literature fulfilment, response handling, POS storage and distribution, lettershop and kit collation, customer satisfaction programmes, databases and telemarketing.
Whistl which was formerly known as TNT Post has suspended its door-to door delivery service in London, Liverpool and Manchester. It began delivering post in London in 2012 then expanding deliveries to Manchester and Liverpool.
Whistl will continue to provide a service but will use Royal Mail for the final destination. Royal Mail has stated that is prepared to take on this additional volume and will ensure it meets their high standard of service.
Yes Response welcomes this move, ensuring that Royal Mail can continue to provide their excellent postal service at a standard price for both businesses and consumers nationwide.
A Cambridge-based firm Mole solutions is trialling an idea to provide a parcel post system with a vast network of underground of pipes where parcels could be delivered directly to shops and businesses.
The pipe which is propelled by magnetic wave measures up to 2.4 metres wide could deliver loads of up to five tonnes at a time.
Funded by Transport Systems Catapult, a Government funded centre which has been established to support innovation of transport this postal system is already attracting interest from a number of prestigious companies such as DHL, Peel Holdings and Laing O’Rourke.
This system uses magnetic levitation with a small train suspended above underground tracks, a technology already used to propel the world’s fastest train the Shanghai Maglev which can reach up to 270mph.
British roads are becoming more and more congested, something which is backed up by figures announced last week by the Department of Transport which shows a record 35.6 million vehicles were registered in the UK last year. This figure which has increased by ten million over the past two decades highlights how numbers have increased which has caused road congestion and many environmental and health issues.
A small pilot scheme could be up and running in Northampton within a few years sending goods such as food, drink, computer hardware, clothes etc. across the town by pipeline instead of by road.
Yes Response welcomes all new concepts in delivery which are carbon friendly, reduces congestion, improves delivery timescales and are ultimately more cost effective.
Automated call systems are now being regarded as a very poor unhelpful customer service. Consumers annoyed by being kept on hold and being transferred to numerous departments are switching suppliers to those without automated systems, where they can actually talk to a human being /assistant. A study by alldayPA found that 71pc of consumers are more likely to find an alternative to automated systems.
At Yes Response we pride ourselves on answering all calls personally, as quickly as possible and without any automated service! We know that your time is precious and that quick efficient service is second to none, and is all part of ensuring our clients customers experience is outstanding and reflects our clients brand values.