
Response handling
Don’t miss out on the valuable customer enquiries generated from your marketing activities. Whatever medium your using to generate responses – advertising, direct mail, editorial, exhibitions, e-mail, SMS – your response needs to be fast and efficient to achieve an optimum rate of conversion to sales. Yes Response takes the headaches out of campaign response handling of all size and type, whether it’s a single item claimed against a coupon, handling the labour-intensive demands of a sales promotion or complex data processing.
We offer response handling through a variety of media to suit the requirements of you and your customers:
- Telephone/Fax - provision of a dedicated customer careline, manned by friendly, fully trained operators
- Mail - individual PO box addresses to receive and process responses
- Email - dedicated email addresses for receipt of responses
We also provide our customers with timely, informative reports and analysis so you can see the success of your campaign at a glance.