Response handling services

Response handling
and on-pack promotions

Don’t miss out on the valuable customer enquiries generated from your marketing activities.

Yes Response can take the headaches out of a range of promotions such as on-pack promotions, free gifts with purchase, online promotions and trade reward schemes. We manage everything on behalf of our clients including receiving applications, same-day despatch and full reporting.

We offer response handling through a variety of media to suit the requirements of you and your customers:

  • Telephone/Fax – provision of a dedicated customer careline, manned by friendly, fully trained operators
  • Mail – individual PO box addresses to receive and process responses
  • Email – dedicated email addresses for receipt of responses

We also provide our customers with timely, informative reports and analysis so you can see the success of your campaign at a glance.