Yes Response

Its only 143 days until Christmas and Selfridges in London have already opened their Christmas shop! At Yes Response we have also been working towards Christmas for one of our clients who is a wholesaler of Christmas decorations.  We have mailed out their Christmas portfolio, a 380 page catalogue to over 9000 of their customers in the last 2 weeks. The project included affixing a magnifying glass to the catalogue front cover.

If your require support for your promotions; kit collation and distribution or mailings please contact us, we promise to remove the headaches and deliver a cost effective and timely solution.

Yes Response are helping companies handle their customer complaints, and endeavouring to turn a negative into a positive.  Our specially trained response handling team take companies enquiries and complaints through multi channels, dealing with them promptly, in a professional manner to give a satisfactory conclusion. In some instances this may involve fulfilling complimentary products as an apology and a thank you!

Why not let Yes Response deal with your customer complaints and enquiries supplementing and assisting your marketing resource.

Yes Response are very pleased to be working with Douglas Macmillan Hospice (DMH). DMH is a specialist palliative care provider for adults in North Staffordshire. Working closely with their marketing manager and fundraising teams we have managed to provide a timely and cost effective mailing service to their supporters, promoting key events and encouraging donations in a friendly way.

Yes Response offer a professional mailing service whilst removing the headaches, we can save you money and improve the operational effectiveness of your direct mail campaign!

Yes Response are exhibiting at Let’s Do Business on the 23^rd June at Uttoxeter Racecourse. Attracting hundreds of delegates from a wide range of business sectors this event is becoming a well-attended, exclusive Networking event. Members from Chambers across the whole of Staffordshire attend this event to network, make new connections, attend business growth seminars and ultimately do business!  Last year’s event attracted well over 700 delegates making it a very successful networking event and along with great speakers and over 120 exhibitors this event is not to be missed.

Visit us at stand A30 to discuss how Yes Response can help your business grow with all aspects of customer communications and fulfilment solutions.  We offer a full range of services including mail order and e-fulfilment, literature fulfilment, response handling, POS storage and distribution, lettershop and kit collation, customer satisfaction programmes, databases and telemarketing.

MPs in Denmark have voted to scrap first-class post to save on costs. This cost saving initiative is because of Post Demarks falling revenue.  Letter deliveries fell by 16% last year and in an attempt to bridge the gap Post Denmark nearly doubled the price of sending a first class letter from 10 kroner to 19 kroner (£2.00)

At present in Denmark customers have two choices of sending a letter, “A letter” which is delivered the next day or economy “B” letter which can take up to three days. TV2 website reports that both these delivery methods are to be replaced by one single standard post which could take up to five days to arrive! They are also changing the postal service to just five days a week, Monday to Friday.

Yes Response believes the UK Postal Service offers exceptional value for businesses, ensuring direct mail remains a cost effective sales and marketing tool.

Due to underworked postal services around Europe a few countries are now offering postie domestic services ranging from mowing lawns to looking out for elderly customers.  Some opposition has been encountered from professionals eager to protect their trades.

In Finland Posti, the state mail service is offering on their lightest letter day – Tuesdays, grass-cutting sessions in the summer months and delivering meal services.  Whilst in France, La Poste is about to offer a service called “Watch over my parents” where postal workers will call on elderly people to check they are ok.  By signing up to La Poste customers will be reassured that a Postman is dropping in at agreed times during the week, to check on elderly relatives.

Will the UK follow suit, is this an additional service which could supplement the Royal Mail services?  This is happening and has always happened in some communities, especially remote areas with Postmen checking in on and doing the odd job for our elderly and vulnerable population.