Latest News

THE 2018 WORLD CUP HAS KICKED OFF!

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Yes Response were tasked with distributing “football” stress balls for one of our clients. 2,400 stress balls were distributed to 45 nationwide offices.

Yes Response have embraced the World Cup with bunting and footballs in our reception, along with a sweepstake.

If you have the requirements to distribute promotional campaign materials let Yes Response take the stress away from such tasks and deal with your fulfilment needs in a time and cost effective way.

 

TODAY 25TH MAY – GDPR COMMENCE

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Today marks the commencement of the EU’s General Data Protection Regulation (GDPR) which replaces the Data Protection Act of 1998.

A recent guide for GDPR for Marketers: The Essentials’ – the DMA state the following:

“The General Data Protection Regulation (GDPR) mirrors the DMA’s long-held view about the need to place people at the hearth of everything we do – and echoes our commitment to a code that enshrines five key principles which marketers should follow:

  • Put your customer first
  • Respect privacy and meet your customers’ expectations
  • Be honest, be fair, be transparent
  • Exercise diligence with data
  • Take responsibility, be accountable.”

 

Is your database out of date, limited or non-existent? Let Yes Response build you a successful marketing tool, a cleansed or new database to improve your prospective customer loyalty and long term profitability.

ONE STOP SHOP SOLUTION FOR CLIENTS

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Recently for a client’s annual conference we were tasked with the collation and making up of 1400 delegate goody bags. This involved receiving supplies direct from fifteen exhibitors, collating the goody bags and delivering direct to the exhibition registration desk in Liverpool, all within 24 hours.

Ever more clients are requiring a one-stop solution for their projects, print procurement and the sourcing and procurement of complex packaging supplies to ensure campaigns are completed and distributed in ever shorter lead times.

If you need support for your events, promotions, kit collation and distribution or mailings contact Yes Response, we promise to remove the headaches and deliver a cost effective and timely solution. We have a dedicated driver ensuring everything is delivered safely and on time, avoiding any delays or losses on route!

INCREASED LEVELS OF ACTIVITY

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The last 3 months has seen ever increasing levels of activity with shortened lead times for our diverse range of clients. Telephone orders and orders via post for a traditional mail order gift catalogue business have jumped considerably-processing in excess of 150 telephone orders and 50-60 post orders with cheques each day. In addition we undertook three unusual projects; the collation and mailing of rain gauges to 1500 arable farmers, making up 2500 Easter egg presentation boxes and the distribution to independent insurance brokers and making up 6000 sanding disc sample sets for distribution in a vehicle body shop trade magazine.

Why not use the skills and expertise of Yes Response to support your company activity and sales growth cost effectively. Our fulfilment services includes a telemarketing team, mail order and e-fulfilment, response handling, POS storage and distribution, lettershop and kit collation, customer satisfaction programmes, proof of purchase redemptions, product sampling, database management and customer complaints management.

Wishing you a Happy Easter from all at Yes Response

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Yes Response would like to wish a Happy Easter to all our clients, business partners, suppliers and advisers.

We will be closed for Easter on Good Friday and Easter Monday.

 

YES RESPONSE FOR YOUR ONLINE FULFILMENT NEEDS

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The Royal Mail has dubbed today as “Takeback Tuesday”, as people go back to work and take their unwanted packages into a Post Office for return to the retailer. Returns were expected today to be double the December average making it the busiest online returns day of the year!

At Yes Response we offer you a slick fulfilment operation, one that is of uppermost importance in every growing retail online business.  With a deluge of online purchases and gifts being returned on a daily basis, we realise how important it is to deliver a cost effective and efficient service which includes a dedicated returns service too.  You may only need some elements of our expertise or the whole integrated order receipt, processing and fulfilment service.

Contact Yes Response now to see how we can deal with your fulfilment needs in a timely and cost effective way! Yes Response’s fulfilment service includes a telemarketing team, mail order and e-fulfilment, response handling, POS storage and distribution, lettershop and kit collation, customer satisfaction programmes, proof of purchase redemptions, product sampling, database management and customer complaints management.