Latest News

THE IMMEDIACY OF TELEMARKETING

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Yes Response were appointed by a leading shower brand to undertake a time sensitive telemarketing project. This involved contacting in excess of 400 merchants and stockists to verify our  client products on displays and update the contact details for their showroom managers within 7 days. Whilst gaining this important information we were also  able to gather further positive (and negative) feedback which can be acted on immediately. Quite often sales persons aren’t going to feedback negative information, and our impartiality enabled us to capture this critical information. Negative feedback creates  a sales opportunity.

Another going ongoing telemarketing campaign for a clients involves contacting  400-500 customer records every month to verify relevant  contact details and acquire email addresses for a customer satisfaction programme. Our client has seen an increase of 30% in response rates from having the correct contact details for the survey.

If you require information and or feedback  from your prospect customers, customers and or distribution network in a time sensitive and cost effective way please enquire about Yes Response outbound telemarketing services.

WISHING YOU A HAPPY EASTER FROM ALL AT YES RESPONSE

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Yes Response would like to wish a Happy Easter to all our clients, business partners, suppliers and advisers.

We will be closed for Easter on Good Friday and Easter Monday.

WELCOME TO BABY HARRIET

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Becky came in today to show us baby Harriet, she was born on March 6th.

ROYAL MAIL UNVEILS IT’S ZERO-CARBON EMISSION E-TRIKES

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Royal Mail has unveiled its zero-carbon emission e-trikes; powered by solar, battery and brake technology. They are being tested in east London, Cambridge and Sutton Coldfield.

Yes Response welcome these initiatives by the Royal Mail  and we  seek to minimise our carbon footprint in our clients deliveries along with minimising the use of packaging materials and maximise  our recycling of waste materials.

YES RESPONSE ARE PLEASED TO BE SUPPORTING BBC COMIC RELIEF

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Red Nose Day today, a wonderful cause. We have arranged a prize draw and some Red Nose Day cupcakes have been made by a staff member. All employees were given a red nose-optional wearing!

Yes Response are always supportive of charitable and great causes throughout the year.

A BUSY FIRST QUARTER START FOR 2019

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Following on from our (busiest ever) last quarter of 2018, Yes Response have seen our activity levels remain strong across all our service offerings  for  clients  so far in 2019. Direct mail postal campaigns are ever growing  across our existing clients. The one stop solution for print/personalisation/mail is growing in demand. Outbound telemarketing activities are increasing along with inbound telephone order and enquiries. The option of being able to talk easily to someone and promptly resolve  their issues or processing their order is well liked and reflects well on our clients.  Yes Response are gearing up for a very large Easter Egg distribution mailing along with campaign POS kit collation projects for Spring 2019.

Let Yes Response remove the headaches from your direct marketing support service needs in a timely and cost effective way. Yes Response submit fully costed solutions without obligation.