Yes Response were appointed by a leading shower brand to undertake a time sensitive telemarketing project. This involved contacting in excess of 400 merchants and stockists to verify our client products on displays and update the contact details for their showroom managers within 7 days. Whilst gaining this important information we were also able to gather further positive (and negative) feedback which can be acted on immediately. Quite often sales persons aren’t going to feedback negative information, and our impartiality enabled us to capture this critical information. Negative feedback creates a sales opportunity.
Another going ongoing telemarketing campaign for a clients involves contacting 400-500 customer records every month to verify relevant contact details and acquire email addresses for a customer satisfaction programme. Our client has seen an increase of 30% in response rates from having the correct contact details for the survey.
If you require information and or feedback from your prospect customers, customers and or distribution network in a time sensitive and cost effective way please enquire about Yes Response outbound telemarketing services.