Yes Response

Yes Response are pleased to take delivery today of our new van. David Hanley, managing director of Yes Response places great importance on having a van with impactful branding, our “billboard on four wheels”, when undertaking deliveries on behalf of our clients around the country.

At Yes Response we offer a full stock management system for your literature and POS material comprising of on-site storage facility, careful monitoring, and redemption stock re-ordering and most important a prompt fulfilment service. We ensure a cost-effective method and despatch within the UK and beyond.

Gangs of criminals are targeting Victorian Royal Mail Post Boxes.  There are as many as 800 different types of post boxes in Great Britain and unusual ones can fetch up to £5,700 at auction!  The post boxes have risen in value since the Royal Mail stopped selling them in 2003. They are being stolen for a number of reasons primarily heritage, contents and scrap metal value.

Up to 100 post boxes are stolen every year including recently four Victorian ones from Norfolk villages.  This significant threat has meant that the Royal Mail are now having to use hi tech equipment in the form of forensic tags, permanent metal-marking and electronic tracking to safe guard this national image!

At Yes Response we look after your image ensuring we provide accurate, accountable, time-sensitive and cost-effective customer communications and fulfilment solutions.

Yes Response regularly help clients by supporting their new product launches. Sample products are sent to field sales force, stockists, distributors and associated trade / consumer media. Sourcing bespoke packaging is essential to ensure the samples are presented with maximum impact and mailed out promptly. Product samples sent out have included, wine, beer, crisps, chocolate, colour swatches, presentation binders, stationery and literature. Quite often our clients own distribution networks are geared for bulk distribution rather than these specials!

At Yes Response we have the facilities to accommodate your mail order and e-fulfilment needs and the expertise to help you grow your business.

Yes Response have successfully completed an extremely busy and intensive loyalty programme for one of our clients. It involved proof of purchase verification and handling non valid claims. Over 2,500 proof of purchase redemptions were handled via an online portal and the post. In excess of 3,000 inbound calls were recorded and in one five day period 380 calls were handled. All this sensitive, compliant and confidential work needed handling professionally whilst retaining customer loyalty. The project also involved purchasing 350 iphones and fulfilment to qualifying customers.

Let Yes Response help you with the peaks and troughs of your workloads! Our staff are professionally trained to deal with and develop solutions for your sales and marketing needs.

Yes Response are experiencing record activity levels in the second quarter of 2015, even busier than the first quarter and exceeding targets!

Yes Response are busier than ever with five new significant client wins in 2015, giving a 20% increase in annual sales. The clients operate in the agriculture, leisure, food snacks, industrial and bathroom market sectors and utilise all of our comprehensive range of fulfilment services.

Yes Response are confident that the final quarter of 2015 will be as busy again.  Clients are demanding a one-stop solution to support their marketing initiatives in a timely and cost effective way.

Use the expertise and skills of Yes Response’s telemarketing team, mail order and e-fulfilment, response handling, POS storage and distribution, lettershop and kit collation, customer satisfaction programmes and database management to support your company sales growth cost effectively.

Almost nine in ten (87%) of adults are satisfied with the postal service overall.

Those aged over 75 were most likely to state they were satisfied with the postal service (91%). And very importantly some two-thirds of postal users are satisfied with the value for money provided by the postal service (Source: The Ofcom Consumer Experience of 2014 research report).

Yes Response believes the UK Postal Service offers exceptional value for businesses, making a cost effective and accountable marketing tool.