Yes Response

Baroness Neville-Rolfe, the minster responsible for data protection has stated that from next month cold callers will face fines for withholding their telephone numbers. It will become law from May 16^th and marketing companies that breach the rules will face fines of up to £2 million from Ofcom, the telephone regulator and a further £500.000 from the Information Commissioner, the data watch dog.

It is hoped this will stop the intrusive and nuisance calls to elderly and vulnerable members of society in their own homes.  The compulsory caller ID will help consumers complain and track down companies that break this new rule of withholding caller ID. Hopefully this will also help to keep down the cost of car insurance which is sometimes fuelled by lawyers chasing people involved in accidents encouraging them to claim huge amounts of money.

Yes Response supports legislation which ensures telemarketing services are conducted in a responsible and professional manner.

The Royal Mail is seeking historic letters and postcards for an exhibition to celebrate their 500^th anniversary this year of the postal service.  After a member of staff found a letter from her grandfather describing the start of the Battle of Jutland, when he served on board HMS Iron Duke the idea was created.  Historian Lucy Worsley who is reading all the letters is looking for more personal stories instead of legal documents portraying people’s emotions about the great issues of their day. Head of public affairs for The Royal Mail, David Gold stated that the project was to build an interesting picture of what life was really like!

Yes Response have experienced an exceptionally busy first quarter with increased workloads in February and March and continuing into April whilst bringing some new significant clients on board! The clients operate in the charity, exhibition and leisure sector. These add to the great portfolio of clients who all utilise our range of fulfilment services. Clients are looking for a one-stop solution, bringing an extension to their internal resource to supplement their marketing initiatives in a timely and cost effective way.

Like our latest clients why not use the expertise and skills of Yes Response to support your company sales growth cost effectively. Yes Response’s fulfilment services includes a telemarketing team, mail order and e-fulfilment, response handling, POS storage and distribution, lettershop and kit collation, customer satisfaction programmes, proof of purchase redemptions, product sampling, database management and customer complaints management.

Yes Response would like to wish a Happy Easter to all our clients, business partners, suppliers and advisers.

Yes Response are closed for Easter on Good Friday and Easter Monday.

Yes Response have seen an increase in demand from clients for an exhibition support service; storage of exhibition displays, banners and product samples, delivery and collection after the exhibition along with the making up of exhibition/delegate packs which quite often includes the uploading of USB sticks with exhibition campaign content.

Yes Response promise to remove the headaches from these important and time sensitive events, invariably with last minute additions! Yes Response have a dedicated driver ensuring all material is delivered and collected on time, removing the fear of material being delayed (and sometimes unfortunately lost) in a courier network.

Yes Response will be exhibiting again at this year’s Lets do Business event at the Uttoxeter Racecourse on Thursday 23 June. The event is organised by the Chamber of Commerce. David Hanley managing director of Yes Response has been appointed to its steering committee, with the purpose of implementing new initiatives for this year’s exhibition. Year on year the number of exhibitors and delegates has increased significantly due to its excellent location with both indoor and outdoor exhibition space.

Visit our stand (details to be confirmed) to find out how Yes Response can help grow your business with our customer communications and fulfilment solutions. We offer a full range of services including mail order and e-fulfilment literature fulfilment, response handling, POS storage and distribution, lettershop and kit collation, customer satisfaction programmes, databases and telemarketing.