Yes Response

Despite these turbulent times, Yes Response have had their busiest November and December workloads in almost 20 years! We have been working longer hours and Saturdays to ensure all projects have been completed on schedule.

These are just a few of the projects completed in the last 7 weeks;

• Receiving and processing 7000 telephone/postal orders (50/50 split) for a mail order catalogue.
• The mailing of 7500 commemorative books in bespoke packaging.
• The worldwide mailing of 2000 Annuals (weighing 1.8kg), these were mailed out same day.
• The complete production of 150,000 mail packs for 12 client projects. This involved print procurement, laser personalisation, collation in envelopes, polywrap, postcards, postal tubes and bespoke printed boxes.
• Packing 14,000 arts and craft kits and 700 decorative glassware products.
• Souring of gifts, merchandise, collation and mailing of 1500 gift packs for events .

In response to clients needs, we have created 2 new service offerings;

Contract packing; re labelling, re boxing products and stored ready to be called off and despatched.

Delegate and employee gift packs; a one stop cost effective  solution; sourcing the contents, printing support materials,  bespoke packaging and packing and the timely despatch to the recipients, whether its Zoom conference delegate packs, company introduction packs,  employee wellness packs or Christmas gift packs.

During these challenging times, Yes Response employees have all managed to embrace new gardening and horticultural skills; growing herbs and vegetables. We had a sunflower competition at work, each person had a nominated sunflower seed – the first sunflower to bloom and the tallest sunflower! Natalie won on both counts with a height in excess of 7 foot (and  for having 10 flowers on one sunflower plant).

In August Yes Response took delivery of a new HP laser printer, giving us both increased capacity and capability (paper sizes, materials) in both colour and b/w . In its first 4 weeks we have printed 0.4 million pages.

With Covid 19 having a massive impact on the UK economy and indeed  consumer behaviour  it’s no surprise that this has had a massive impact on the Royal Mail.

From the Royal Mail’s latest trading update  they have released the following data;

The  number of addressed  letters sent this April (March 30-May 3) fell by 33%. Of which only 5% are private correspondence by the public.

An increase in parcel volumes  by 31%.

The Royal Mail’s  annual turnover  was 7.6 billion pounds and was made up as follows ; marketing mail 994 million pounds , letters 2.9 billion pounds and parcels 3.7 billion pounds. These figures pose a massive problem for the Royal Nail as their infrastructure and processes were predominantly geared to delivering letters!

Yes Response clients have understandably paused direct mail (with the exception of Covid 19 related communications), however, as and when the lockdown lifts and economic activity begins to recover Yes Response are expecting a sudden spike in direct marketing campaigns.

With conferences, exhibitions, regional  meetings being out of bounds for the foreseeable future, “Zoom” conferencing  has become the adopted alternative. In response to this one of our clients wanted to ensure delegates had the opportunity to participate with an after-events drinks party @ the Zoom Inn!

Yes Response have created a postal hotel mini bar gift pack. We sourced the products, made up the gift packs and despatched them to the delegates as a surprise a few days in advance of the event;  for a fraction of the cost of those from a hotel mini bar!!!!

Yes Response can provide bespoke solutions according to budgets and conference themes. Snacks and drinks can be replaced or supplemented with branded merchandise/gifts.

Let Yes Response take away the logistical headaches and provide a timely and cost effective solution for your upcoming new format events hospitality.